The Trips screen in the Admin UI is used to Manage and Edit what Rates and Schedules, this includes Contract rates.
When you land on the Trips page you will be asked to select a Location or Date from the Trips Filter.
As with all search filters on Kontainers, Admins can search by a single filter field or combine filters to locate the exact Trip they need.
The results of any search on Trip Analyser will be a summary list of Origin and Destination pairs that match the information you entered in the search filters. Select the record you want and you will be presented with a detailed view of the rates and schedules.
Understanding the 'Tariff & Schedules' screen
When you expand a Trip, you will be presented with the screen below. By default, the Tariff panel is Open.
The Tariff panel will show you a list of the current FAK Tariffs available on this Trip. This can be one or many records depending on the numbers of equipment and Carriers the Forwarder supports.
- The number beside 'Tariff' indicates that you have added a tariff to the system but no schedule is available. In the example above there are 24 FAK Tariffs with no Schedule. Scroll down though the list and you can see the Trips with 0 in the Schedule column.
Note: A booking is a combination of a scheduled service with at least 1 piece of equipment at an appropriate tariff per unit of equipment. Once these are added the system will allow the customer search for a Quote against a Schedule.
However, if a Tarif exists without a Schedule (in the above example there are 24 such records) then the user will be shown a message on the Customer UI that the Equipment cannot be booked. This is not a good Customer experience so it is recommended that the 'bad' records are addressed as quickly as possible.
2. Hovering over a Charge will give you an information summary of the rate basis, description and your rate ID.
3. Selecting the 'Drop arrow' to the right of a particular rate will allow you to Edit or Delete a Tariff (see below)
Schedule Without Tariff
This is a list of Schedules available in the system that does not have an associated Tariff yet.
If the Schedule was entered in error, you can 'Delete' the schedule using the Action dropdown to the right of the listed Schedule. Once a Tariff is entered for a Schedule, the Schedule will be removed from this list.
Add a new Tariff
At the top of the Tariff & Schedules panel you will see a Dropdown button to Add a Schedule, Tariff or Contract Tariff
Alternatively, you can select 'Edit' from the 'Tariff' panel dropdown:
Whether you choose Add or Edit, a new window will appear with either a new Tariff form or a form with the existing Tariff details.
Each Tariff is associated with a specific Equipment type. The 'Valid from date' and 'Expiry date' you enter is how long the quote will be available to the user(inclusive). The quote will first appear to the Customer for booking from midnight (24:00 UTC) of the From date and will be available to the Customer until midnight of the Expiry date.
Before you can Save a new Tariff, you must have a least one piece of Equipment. To understand how Equipment is offered on the Kontainers platform, or why you can't see a piece of equipment you expect to see, read more here.
Remember, the edited rate will only by offered to customers once you select 'Save' on the new equipment charge and shipping tariff
Note: Whenever you Edit a Tariff or Add a new surcharge through Trip Analyser, the changed Tariff will only be available to new bookings on this route. Any bookings already made on this trip against the older Tariff will remain unchanged.
Note: Some of our larger customers have a direct link to Kontainers, passing rate and schedule data from their own rate and schedule systems. These connections can be 'real time' or can be updated nightly.
Once you have added all Equipment select 'Save' and your new Tariff is published. When you select the 'Add a charge' you will be asked to complete form to add the charges for this rate. You can add more and/or edit the new rate charges until you are ready to publish the new rate.
There are two 'types' of rates that can be added. A 'per trip' or a 'per container'. When entering a 'per trip' tariff the Tariff will only be applied once to the Booking, per Container and the system will automatically apply that tariff to each Container in the booking.
Note on UTC: Coordinated Universal Time (abbreviated to UTC) is the time standard by which the world regulates clocks and time. As this is a global product and customers are booking and trading across international timezones we use this standard.
Delete a Tariff
To Delete a rate go to the drop-down menu to the right of the rate and select Delete. This will delete the entire row from the Rate Selecting 'Delete' for a rate will immediately remove the rate from the Customer UI so it cannot be offered.
Note: Any previous orders booked at that rate on that trip will remain on the system and will be unaffected. This information is captured at time of booking and stored along with the rest of the Booking information.
Selecting the Tab will show you the problem Rate and will allow you either 'Edit' or 'Delete' the rate.
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